Privacy Policy

1. Introduction

Viento Tecnologías ("we", "us", "our", or "DOYO") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our DOYO platform.

By accessing or using DOYO, you agree to the practices described in this policy. If you do not agree with this policy, please do not use our services.

2. Information We Collect

2.1 Information You Provide

We collect information you provide to us directly, including:

• Account information: name, email address, password
• Profile information: profile photo, bio, contact information
• Payment information: when you make transactions, we process payment information through Stripe
• Content: courses, lessons, comments, messages, and other content you create or share
• Communications: when you contact us via email or contact forms

2.2 Information Collected Automatically

When you use DOYO, we automatically collect:

• Usage information: pages visited, time spent, interactions with content
• Device information: device type, operating system, browser, IP address
• Cookies and similar technologies: see our Cookie Policy for more information
• Progress data: course progress, grades, certificates earned

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services: create your account, let you access courses, process payments
• Improve our services: analyze platform usage, develop new features
• Communicate with you: send updates, notifications, respond to inquiries
• Personalize your experience: recommend relevant courses, personalize content
• Security: detect and prevent fraud, protect against malicious activity
• Marketing: send newsletters and offers (with your consent)
• Legal compliance: comply with legal and regulatory obligations

4. Sharing Your Information

We may share your information with:

4.1 Service Providers

• Stripe: to process payments securely
• Vimeo: to host and stream video content
• Hosting providers: to store data and host the platform
• Email services: to send notifications and communications

4.2 Other Users

Your profile information and public content (such as courses you create) may be visible to other users of the platform depending on each school's privacy settings.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or legal process, or to protect the rights, property, or safety of DOYO, our users, or others.

5. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, destruction, or alteration.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your data is stored on secure servers and retained for as long as necessary for the purposes described in this policy or as required by law.

6. Your Rights

Depending on your location, you may have the following rights:

• Access: request a copy of the personal information we hold about you
• Rectification: request correction of inaccurate or incomplete information
• Erasure: request deletion of your personal information
• Restriction: request restriction of the processing of your information
• Portability: request a copy of your data in a structured format
• Objection: object to the processing of your personal information
• Withdraw consent: withdraw your consent at any time

To exercise these rights, contact us at privacy@doyo.com

7. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience, analyze platform usage, and personalize content. For more information, see our Cookie Policy.

8. International Transfers

Your information may be transferred to and stored on servers located outside your country of residence. By using our services, you consent to these transfers.

We take steps to ensure your data receives an adequate level of protection in the jurisdictions where it is processed.

9. Children's Privacy

DOYO is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a minor has provided us with personal information, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

We recommend you review this policy periodically to stay informed about how we protect your information.

11. Contact

If you have questions or concerns about this Privacy Policy, contact us at: